Called a number, thought I was calling apple care. They said to do the fix remotely, it was a 1 time 99$ fee, or 250 for a 3 year support on all apple devices I own. They charged my Amex 10 times for 250 and 10 times for 99$ ...
Isent my ipad to them to get fixed. Screen was broken, paid them 200. Up front then they asked for 200. More once the had me ship ipad to them, theuy did not fix and do a complete diagnostic on device as its still doing the same thing, yes they did fix the screen however its so loose it could fall ...
Thought I was calling AppleCare. Charged $99.99 for the scam of technical support. Wasted 2 hours on this. Canceling my card and filing a dispute. Arrest them!!! ...
After spending 2 hours with a person on the phone the issue was never resolve when I call back the same day to get the tech back on the phone again this person has giving me a wrong name so I had to talk to some one else again and they were going to charge me $14.99 on top of the 59.99 that I had ...
My computer crashed and I needed help fast. I was a couple of hours away from teaching and needed my computer to work. I googled Apple support on my phone number (I was too frazzled by the computer crash to remember their phone number) and called what I thought was Apple support and got help by ...
I thought I was calling Apple only later to find out that it was not Apple but a site that looks like it is Apple. When talking with Theresa, she told me after giving her the serial number of my computer that I did not have coverage for software support, only hardware support. I needed to buy a ...