Verizon has got to be the worst company out there for customer service. We signed up for Verizon last year and got the fios package which was supposed to be a flat set rate. Well when the bills came in they were charging us long distance for the phone and they had everything broke down. When ...
Let's make this short and to the point. Approximately one year ago I canceled my Verizon FIOS service, not worth the price. I returned all the equipment to the store location on Dale Mabry Ave, Tampa as request. That's the last I heard from Verizon, until in August I get a letter in the mail and ...
In the fall of 07, my neighborhood was overrun with Verizon sales people trying to sign people up for their new FIOS system. I called Verizon to get the particulars and was told by their representative that I could get all three services (phone, internet, and TV) for $119 per month and that would ...
My NIGHTMARE with Verizon actually began about a year ago when I started having problem with FIOS TV and internet. I was calling 1 to 2 times a week over an eight week period before they came in a replaced the wireless router. I moved recently and that is another NIGHTMARE. They gave me a new phone ...
Beware Verizon International Rates. I have the $39.99 all you can use domestic plan but made one call to Toronto last month which was 23 minutes long. That call cost me $23.00. When I called customer service, they told me I didn't have an international plan which was $4.00/month. I would have ...
Since August of '04, each month, Verizon has tried to get money for services not rendered. Each month I retrieve $40-180 on my phone bill. Their errors have involved my MSN e-mail and cut off my e-mail. They lie and cheat and tell me what to do. They don't listen and enter changes not agreed on. My ...