I am being charged for services I did not ask for. I pay the bill they send me each month and they keep raising the amount. They have been charging me over $200.00 a month for services that I was told would only be $100.00 a month. They tell me I have a 2 year contract that I did not agree to. ...
When i first signed on with verizon. They said i would have 1 bill. With 4 services including our wireless. For 1 price. Now they are charging me for internet, house line and cable. My wireless bill is huge! Now that is separate. All together i m paying 354.00.. Outragious! They said all would run ...
For the past few years, every few months, the phone company adds a charge to my bill, for Directory Assistance. I have never used directory assistance, my husband and I are the only occupants, do not have anyone else in the house, we know that these calls are not coming from our phone. When I ...
Our daughter is in the army and stationed in Germany. We called Verizon to see what kind of international plan they had. The guy for Verizon refused to help unless I bought internet too. I told him 'no' for over 30 minutes and asked why wasn't he just getting me the international plan he told me ...
I signed up for cable TV, Internet & telephone and it was installed on June 8th. The cable company notified Verizon at that time. I made 4 calls to Verizon starting on June 24th trying to find out the amount of my final bill. The first 3 times I was told they didn't know yet, it takes a while, ...
Verizon has got to be the worst company out there for customer service. We signed up for verizon last year and got the fios package which was supposed to be a flat set rate. Well when the bills came in they were charging us long distance for the phone and they had everything broke down. When ...