In December I signed up to get DirecTV installed. After listing options, I was shown that my bill would be $48.86 a month. I thought this was all I needed to do to receive all the rebates mentioned in their literature. Service and installation were no problem. In January I was billed $68.86 a ...
They want to charge $50 for a service call due to "no signal" (code 771, about 20 HD channels) on one of the receivers, claiming it is my responsibility, for a faulty leased box at $6 a month. Moreover, they have removed ESPN2, Fox News, and about 8 other popular channels, even though I ...
I have had DirecTV since December. That same month, they sent me a REPLACEMENT receiver for one that had stopped working, and on the very day it arrived, DirecTV renewed my contract for two more years. I went through their Customer Agreement, the terms for the protection plan I subscribe to, and ...
Beware of the Direct TV scammers that answer the phone. The following is the letter I had to write Direct TV to address my issue: The purpose of this letter is to inform you of the great disappointment I have had as a new customer with Direct TV. I called Direct TV to inquire about new activation ...
We joined DirecTV in October and moved up to HD in November. We had 'purchased' our standard receivers, so we believed they belonged to us, and the installer told us the same. DirecTV later claimed he had given us wrong information and that technicians do not have that kind of detail. I wondered ...
In an effort to save money on bills, my wife decided to switch us from Time Warner cable to Verizon's 3-in-1 bundled service. The main selling point was that we had thirty days to cancel the service. The Verizon sales person reiterated this fact to us because we expressed that we wanted to get FIOS ...