I called this evening to get assistance with fixing a problem with my DVR. It has a dual tuner so I can record 2 shows at once. I was only able to watch one program and could not record on a separate channel, which is the service I paid for. While getting assistance, I was walked through several ...
Synopsis: DirectTV wants me to pay for three months of service that I did not use, at an address where I do not live, after they reactivated service without my authorization. All the while, my DirectTV receivers were in storage and completely unused. Summary: In late July I contacted DirectTV to ...
I set up my Direct TV account. Then one month later they actually installed it. During the account setup they stated several times that my bill would be $32.00 total, after all my extras, for 6 months. I received my first bill and it is now $78.00! And this was for only a 20-day period, installed ...
The trick is to scam enough people who cannot afford a lawyer. All you need is a few customer service workers who are willing to pretend to care about the customer. Hide your contract somewhere within the mass assortment of ads and other junk lurking in the envelope that carries the customer's ...
I have been a customer of DirecTV for over eight years. I moved to a new location and, as directed, left behind the receiver dish and carried the receiver with me to the new location. I called to get the service at the new address connected. A tech came to my house and installed the dish. He also ...
In 2006 I ordered a bundling service with Verizon (including internet, cell phone, home line and DirecTV). At no time did I deal with, send payments to, or have any contact with DirecTV. I was not told of any agreements (through Verizon) with DirecTV. All information I received was over the phone ...