I had a 2-year contract with Direct TV which should lapse in January. In July my HD box got defective and I spent about 2 hours on the phone with tech support. They advised that a replacement device would be sent to me. I was just informed that my contract (after a painful 2 years of service from ...
Where to start? Okay, I've been a customer of Direct TV since May of 04. I called in December to dispute a charge on my bill. They agreed it was a mistake and it was fixed. I paid the amount they said on the account, which said we owed 77 dollars and some change. I got the next online bill, which ...
When we wanted to cancel, Direct Tv took $500.00 out of our bank account without notice. Nada. Even before we had the chance to return their equipment, they snagged our funds, which by the way were allocated for other bills. After calling them, getting put on hold, and having to retell our ...
On August 27th I received an email from DirectTV with an offer I could not refuse. I am a frequent flier on JetBlue Airlines. DirectTV offered new clients a $200 gift card if they signed up for their services before August 31st. It was a very good deal, because I had called DirectTV prior to this ...
Dear Sir or Madam: I am writing in regard to a bill I received for $470.42. It is a bill for early termination. #1. I did not know I was under a new 2-year contract. No one ever told me of this at any time. #2. I cancelled because of your company's horribly negligent and pathetic service! I was ...
I ordered HD, and they came out and installed normal satellite. I called to ask about this, and they said they could upgrade me to HD for more money. I cancelled service, and they said I had to pay a $400.00 cancellation fee. I refused to pay, as I had no contract with them. They said that talking ...