Ipoff by Dell via Angela Fabbri (Sales) and Mike Mason (Mngr Returns) and Hemal (Corp Offc) was told I that I have 18 months interest free and even back it up by financial services. Then to my suprise I was told by financial services that I was not getting the 18 months interest free and they ...
Purchased 2 $2000.00 Dell Inspiron 8600, battery went out and chargers shorted out on both. For another 450.00 2 new battery and chargers. Received but shortly one of computers unable to turn on or off with out excessive pressure on key board and screen does not shut down with computer until pull ...
I purchased a laptop from Dell less than a year ago. Incident ONE. Three months later the keyboard dies. They send me a new one that I have to install myself. Directions were not sent and I had to spend an awfull lot of time trying to get them to send me the documentation. Incident TWO. The screen ...
I agree with Trevor Partner reporting about Dell's bad product. I had purchased a Dell Inspirion 1200 Laptop, in less than a year the hard drive went bad. Contacted Dell customer service about the deffective product and was told the warranty on the laptop was only for 3 months. I have used hard ...
Here is a letter to Dell regarding a particularly abhorrent abuse by Dell to an end user with a chronic heart condition, that has been going on now for two years! Dear Mr. Rollins Case # 129738319 Tag# 4G33D11 Before coming to the USA in 1990, I was the National Customer Service Manager for one of ...
I purchased a pc with a GeForce3 Ti500 graphics card which eventually fried. They sent another in a timely manner but it was the wrong one. I only noticed it after I tried running dual monitors yesterday. As luck would have it, my warranty ran out the 1st of this month. I believe they should own up ...