I purchased a Dell Laptop back in August of and when I got billed the charges were about $100 off. Over the next 6 months it has been a Complete Nightmare dealing with the outsourced Customer Service (yes you guessed it, India). They have no clue! They may speak English but they have no training in ...
Dell, Inc. One Dell Way Round Rock, Texas 78682 Kevin B. Rollins, President and Chief Executive Officer Phone Number for Corporate Head Office: NONE OF THE PUBLIC'S BUSINESS! Dell is a mix of corporate arrogance typical of a big company, bureaucracy, a cover-your-ass mentality, and fear. They act ...
Over the last year I have purchased four (4) Dell computers for my real estate company. For two of the computers I ordered the extended "on site" warranty. WELL THAT IS A RIP OFF AND WASTE OF MONEY... The first computer went on the fritz four hours after we turned it on. We called Dell, ...
I have been dealing with Dell's tech support and parts department for many years as an independent VAR. I frequently work on customers Dells and this is my experience: 1) I will NOT attempt to act as a proxy for my customers if they own a Dell Dimension. Dell makes this incredibly difficult if not ...
On January 5 I received my Dell desktop and right out of the box I get an error message from one of the programs that was installed by Dell. I called the help center and after being passed around for about an 2 hours they finally tell me it is software and it will cost me $99 to repair. I refused. ...
On January 5 I received my Dell desktop and right out of the box I get an error message from one of the programs that was installed by Dell. I called the help center and after being passed around for about an 2 hours they finally tell me it is software and it will cost me $99 to repair. I refused. ...