Like many others, I too have been ripped off by Vonage. I ordered 3 lines for my home. I was told by 2 different sales people on the phone that if I canceled & returned all equipment in 30 days, I would be refunded ALL my money. I installed the equipment for 1 line. The static was unbearable. ...
Vonage subscription was entered on 4/5 when moving to new residence and after broadband was working. An adapter was purchased at CompUSA (a marketing/promotional partner) with rebate. Previous service was done with vonage.com because of their virtual phone number availability which was useful for ...
On 4/3/06, I signed up for Vonage Services. On 4/14/06, I cancelled both services. Vonage sharge my credit card on 4/5/06, in the amount of $40.84, $89.16, $94.31 and $60.27. On 4/10/06, they credit my account in the amount of #39.37 and debit my account in the amount of $101.18 and $41.19. I ...
I signed up for service after hearing some people rave about it. From the beginning I have had problems, more problems, and more of the same problems. The phone calls wouldn't go through. Either I couldn't hear or the other party wouldn't hear, the call would simply drop while talking. Immediate ...
I canceled my Vonage account on 6-7-06. I have proof of this. On 6-7-06, I had a zero balance. On 6-8-06, Vonage called me to confirm cancelation. On 6-8-06, I tried to call the representative back when I got home in the evening, but the line was repeatedly busy. On 6-9-06, I called the ...
Do not! Get Vonage! I have had it and for the last 3 months out of the 4 or 5 or so I have had it, it has worked for nothing! Half the time I can not get or make calls or voice mails and when I finally am able to call I call tech support and they ask me to call back on a normal home phone?! If I ...