This phone service refused for 2 months to give us a new router device so we could make calls. They hung up on us several times when we would try to call. This company cares nothing about the customers... Only money. This company is nothing but liars who take your money and do not care if your ...
Warning to others tring to cancel service, get cancelation number, tell them they nolonger have permission to charge your account, by phone, email, mail, ect. File dispute with credit card company for charges, canceling card is not enough. 1-800-860-5491 account management, vonage. Offer, and / or ...
In January I signed up for Vonage service, thinking unlimited nationwide calling for one low price was a great deal. I should have remembered all mothers' advice: "If it seems to good to be true, it probably is." Having ordered things online before, I am used to waiting 4-6 weeks for ...
I signed up for Vonage's Premium Unlimited Plan in December. I found the service extremely spotty and it only deteriorated with time. Since it was VOIP over my existing cable modem line, I made sure I went with a "No Annual Contract" plan to avoid cancelation fees. First, let me start ...
I am very sorry that I fell for the Vonage no risk 30 day offer. I returned the equipment within the 30 days and they are still charging me for service. I included a letter and sent it certified mail and they acknoledged receipt of the equipment within the 30 days but said they did not get the ...
I ordered Vonage on December 29. I was told it would take 20 days to transfer my present telephone number to the Vonage service. I asked them if they could start my service and free month when the number got transferred, I was told no problem. I explained to them that under no circumstance would I ...