I switched to Direct TV on January 31st 2009 and was promised a year of service with HD, an HD DVR and HBO for around $70/month plus tax. Well, now they are charging me over $100 and tell me that I did not fill out a rebate form and that it is too late to fill out the form to qualify for the ...
The company offered a DVR upgrade, which they said, required a secon line. I refused and asked if they had a "splitter" They said it was in testing and would be available in 3-6 months. I said I'd use in in its' single line config. 9 mos. Wnet by.in frustration, I agreed to buy an second ...
We had our payments for survice deducted from our bank checking account. We discontinued service on or about Jan. 7th they came and picked up their box, but not the antenna [its still on our roof]. After numerus calls to them to stop deducting their payments, they still were deducting their ...
Today I received a congratulatory letter thanking me for signing for DirectTV's Protection Plan. The problem is I had no idea they even had one. They've signed me up for a monthly fee of $5.99 without my consent. I can only guess that the jerk who handled my complaint call, about the crappy ...
I signed up for DirecTV in May '08, responding to an ad and a discount listed on my area AAA membership site for an additional $10 per month, plus upgrade to a 2nd receiver free. The billing has been incorrect since day one. I have called "Customer Disservice" 9 times. Each time they gave ...
Last Winter we decided to upgrade to digital service (high def) and also DVR service so we can freeze live TV. Well, that's what we got... Frozen TV. The contractor was too lazy to simply put the new dish on the roof where the old dish had been for the last five years. He said there are too many ...