Basically as of now, they will not refund the $311 that they took out of my account without authorization. We have been DirecTv customers for over 10 years... That means nothing. I think they train their customer service people to not care, I have spoken to about 35 people and I cannot believe that ...
I signed up for Direct TV in Pensacola, FL. My contract was initiated November 5. The package I signed up for was advertised for "locked in price for a year." In March I received a "modest" price increase. When questioning them their reasoning was "everyone" received ...
In October I lost reception on one of my tv's. I called Direct TV and was told that the reception box was faulty and that they would send out a replacement. The person that I spoke to never told me that my contract with them would be extended. If they had, I never would have ordered the box because ...
In October I could not get reseption on my TV. I called Direct TV and was told that my reseption box was faulty and that the would send me a replacemtnt. They did not inform me that by my receiving this repacement, I would be extending my contract for 2 years. If they had, I never would have ...
Promotion #23836707 was to give me free installation, free HD reciever or DVR upgrade, free HBO, Cinemax, and Showtime for three months and a portable DVD player. I did receive free installation but that was all. I signed up for this service July 29. They installed the system Saturday August 4. I ...