I spoke to a customer asst. On 1/18. About the contract and asked if there would be a penalty since brother will not be going home, due to his cancer treatments. The customer asst. Put me on hold and when he came back. I was told my brother would not be penaltized for early cancelation. Now I ...
I authorized $25.81. They grabbed $669.76 instead. Without any confirmation of order, or knowledge of money taken from my account. Given 3 separate confirmation numbers, a name; and installation date. When I call the number listed at online bank statement, nobody has any clue that I even exist, ...
I had an agreement to pay $29.99 per month for TV service for 2 years, after 1 year my bill went up to over $60.00. I called numerous times to get it straightened out and they always had different reasons and excuses as to why I was getting higher bills, and insisted I pay the higher bills. I kept ...
My name is Saundra [removed]. I receive social security disability. This is sent to me via a social security MasterCard. In November I called Direct-TV to cancel my service as I was moving and asked them to come pick up their equipment but one month later they had not. I called and sent a letter to ...
Cancelled Direct TV services 12/3 and called on 1/30 to pay final bill. I was informed that I am being charged for a Pacquiao fight from 11. Spoke with supervisor who was no help. I have no knowledge of this fight. I was told that the cable box I returned showed that I ordered it via remote but ...
I guess v.P. Had a remaining balance on his account for direct tv. They went into my account unauthorized and took out for his payment, they wasn't monthly taking out of my account so why now. ...