I purchased my second cell phone in 2008; it was then that I was first made aware of the "WHITE-DOT" policy for warranty cancel- lations: "... If the dot turns red, no warranty coverage..." and that means "full-price" replacement of non-upgradable phones. I have a ...
On 06/01 I purchase a new phone for the second number on my account, and... Having questioned the "correctness" of the "upgrade" charges for a long time... I asked the sales rep to delete the charge, and she said she did. A few days after I activated the new phone, the following ...
I used AT&T Online to negate an automatic payment of my bill so that I could make a partial payment of $150.00. AT&T ignored my online action, took the $150.00 online payment, and then took the remainder of the monies owed from my bank account - even though I had rescinded that ...
ATT illegaly used my Bank of America debit card to access my checking account several weeks after they were informed they could no longer access my account for payments. I never gave out my debit card number and BOA denies giving them my number. They applied this deduction for returned internet ...
Signed up for trying DSL since they advertise no term limits so now after several months I want out and they say there is a $125 penality for termination. You can go out to their DSL ad and they still say no term limits. I will also complain to the FCC, imagine the control that they will excert if ...
On Thursday, August 26 I contacted the 800 number and informed tthem that excessive speed was being used by their repair trucks and vans on Donald Avenue, Riverside, CA 92503. Their vehicles leave the customer service yard located on Magnolia Avenue and make a right hand turn onto Donald Avenue. ...