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Waste Management Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS174on USAComplaints · none in last 3 yrs · latest 2016
WEBSITEwm.com
HEADQUARTERSHouston, TX
PROFILE CHECKED2026-11-06
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 174 historical complaints about Waste Management, published between 2003 and 2016. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Invoiced above contract's stated rate for dumpster service
- Poor customer service and uncollected residential garbage
- Extra fees and late delivery on residential dumpster rental
- Billed for services never received after suspension for non-payment
- Credit card billing failures and collection calls before cancellation
- Late fees charged on auto pay and refund of overcharge denied
- Contract renewed without notice, missed pickups and forced dumpster change
- Fired employee requests reinstatement and cites wrongful termination
- Price hikes without notice, unreturned calls and service cut off
- Paid recycling pickup is going into the trash truck
- Rate increase notice while people struggle with jobs
- Unnoticed extra charges after switching to automatic payment
- Contract dispute after provider bought out and dumpster left
- Cancelled account but charged three months plus resume fee
- Fees climbing monthly and contract extension hidden in fine print
- Billing discrepancies for cancelled service
- Extreme noise from dumpster emptying as early as 3 AM
- Late fees after missed pickups and $200 fee to stop service
- Drivers reportedly caught on camera stealing packages
- Certified letter required to cancel residential dumpster contract