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Waste Management
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COMPLAINTS169
VERIFIED PHONE713-512-6200
LAST CHECKED2026-10-18
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 169 historical complaints about Waste Management, published between 2003 and 2016. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Weeks of waiting for replacement container
- Two months without recycling pickup or bins
- Rate increases and invoice after final pickup
- Contract dispute and confusing final invoice after moving
- Driver leaves garbage and scheduled pickups never come
- Three-year contract and $700 to $1000 cancellation damages
- No pickup after payment and slow service resume
- Paid bulk item pickup missed for three days
- Account number contains first five digits of Social Security number
- Late fee and reactivation charge after first late payment
- Service cancelled over failed payment and $30 added fees
- Three-year auto-renew contract with unlimited price increases
- Resume fee and prepaid months charged after service lapse
- Two-year contract and $1000 early termination fee
- They take your money for no service
- Charged for no service
- Invoiced above contract's stated rate for dumpster service
- Poor customer service and uncollected residential garbage
- Garbage truck pickups at 5 A.M. wake apartment residents
- Missed pickups and undelivered replacement cans