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Waste Management Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS174on USAComplaints · none in last 3 yrs · latest 2016
WEBSITEwm.com
HEADQUARTERSHouston, TX
PROFILE CHECKED2026-11-06
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 174 historical complaints about Waste Management, published between 2003 and 2016. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Weeks of waiting for replacement container
- Two months without recycling pickup or bins
- Rate increases and invoice after final pickup
- Contract dispute and confusing final invoice after moving
- Driver leaves garbage and scheduled pickups never come
- Three-year contract and $700 to $1000 cancellation damages
- No pickup after payment and slow service resume
- Paid bulk item pickup missed for three days
- Account number contains first five digits of Social Security number
- Consumer Report
- Resume fee and prepaid months charged after service lapse
- Late fee and reactivation charge after first late payment
- Service cancelled over failed payment and $30 added fees
- Three-year auto-renew contract with unlimited price increases
- Two-year contract and $1000 early termination fee
- Charged for no service
- They take your money for no service
- Garbage truck pickups at 5 A.M. wake apartment residents
- Missed pickups and undelivered replacement cans
- Dumpster pickup at 4 am outside bedroom window