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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Told wrong monthly price; $179.00 fee to break contract
- 0Day-Test Drive = We won't let you leave us until 32 days
- Billed 18 months for cancelled GPS mapping trial feature
- Charged $279 for a FREE phone after rebate
- Unauthorized $14.95 third-party charge from ESBI
- Unordered charges billed to checking account plus termination fee
- Caller ID shows Unavailable for out of network calls
- FIOS lineup does not include MSNBC
- Forced data plan when phone was bought elsewhere
- Solicitors leaving prerecorded voice messages on consumer cell phones
- Bundle Billing Higher Than Promised With Added Services and Short Cancellation Window
- 2 bogus bills in one year but I am not a customer
- Paid Overdue Bill but Still Receiving Shutoff Voicemails, No Live Contact
- Collection Reporting After Chapter 13 Filing Violated Automatic Stay
- Charged $257 for Four Calls to Hong Kong After International Provider Disconnected
- Modem Arrived but Service Unavailable in Area, Order Cancelled Without Notice
- Promised 500 International Minutes for $19.99 but Cell Phones Excluded
- Unlimited Wireless Plan Billed $1200 After Salesman Said Bill Would Stay Same
- Unknown OAN Charges on Lifeline Phone Bill for Seven Years, Refund Limited
- Door-to-Door Fios Salesman Quoted Bundle Price Far Below First Bill