I recently LOST EVERYTHING I own in a house fire, so I called verizon and told them I needed to cancel my service with them since I am now homeless, I rented the house and did not have renters insurance. The supervisor I spoke with was named April, I told her what had happened and she asked if I wanted to just transfer my service to a new place. Well I said fine if I get a new place that has verizon in the neighborhood. She then informed me I would be charged for the set top boxes that were lost in the fire. SERIOUSLY??? I just lost all of mine and my daughters possesions and your going to charge me for something that a multi billion dollar company can just write off as an accidental loss? I dont have a pot to piss in or any money, and verizon thinks Im going to pay 700 dollars a piece for 1 DVR and a standard set top box. GUESS WHAT! Im NEVER going to give verizon another penny.
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