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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Two Canceled Fios Triple Play Installations
- Blackberry Internet charges
- Charged $20 Shipping After Returning DSL Modem
- Promised 7 Mbps Internet, Received Under 1 Mbps
- Misleading Home Phone Sales Pitch, Service Does Not Work
- Series of Problems With DSL Setup, Cancellation and Billing
- Promotional DSL Price Not Honored, Billing Climbed to $57
- Signed Two-Year Contract Without Disclosure on Card Slip
- Charges for Downloads I Never Made
- Rebate Debit Cards Declined After Verizon Placed Holds
- Deceptive Store Signage and Wrong Phone Diagnosis at Premium Retailer
- Representative Mocked Me on Open Line During Transfer
- Droid 2 Global Reboots Every Hour or Two
- Promised Buy One Get One Free Phone, Now Told to Pay Part
- Ignored Line Noise Complaints From Elderly Mother, Then Outage
- No Dial Tone for a Month, Still Billed, Repairs Cancelled
- Store Refused to Match Free Phone Offer From Website
- Fios Quoted $141 Per Month but Billed Much More
- Atrocious service - Fios TV, internet package
- Phone Plan Added by Store Employee Without Authorization