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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Charged $30 Upgrade Fee on Identical Replacement Phone
- Banned From Store After Replacement Phone Dispute, Sent to Collections
- Email and Internet Problems Blamed on Virus, No Improvement
- Fios Installation Cancelled Without Notice, Lost Morning of Work
- Billed $59.99 Monthly for Internet Service Never Wanted
- Throttled to Slow Speeds on Unlimited Wireless Internet Plan
- Collections Pursuing Debt for Equipment Already Returned
- Pushed Into One-Year Contract After Minute Plan Increase
- Billed Full Cycle After Daughter Cancelled Two Weeks Early
- Billed Double for Wireless Home Connect Never Connected
- Told 300 International Minutes Included Nicaragua, Charged $156.18 Extra
- DSL Internet Needs Rebooting Several Times Daily Despite New Equipment
- Fifth Droid X Replacement and Dispute With Store Manager
- Billed Over a Year After Service Lost to Storm Outage
- Unlimited Air Card Billed by Minute as Cell Phone
- Dislike of Verizon Commercial With Crying Mother and Daughter
- Modem Shipped to Wrong Town Twice
- One Bill Mix-up Led to Collections and Credit Damage
- Charged for Returned Phone Despite FedEx Receipt
- Strange Payment Confirmation Email Without Having an Account