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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Cancelling After Seven Years Required Paying Until Next Billing Cycle
- Billed $1800 Monthly on $200 Plan, Now in Collections
- Phone Unit Failing, Eight Promised Follow-Ups Never Came
- Fios Install Good But Wrong Boxes Took Hours to Resolve
- Service Shut Off Despite Customer Service Assurance
- Text Message Claiming Walmart Gift Card Win
- Cancelled NFL Red Zone Still Billed in Installments
- Fios DVR Unresponsive to Remote for Four Years
- Refuses to refund money that was prepaid
- Told Not to Pay April Bill Due to Billing Mistake
- Quoted $124 Plan Then Billed Over $200 Plus Termination Fee
- Clerk Gave False Advice on Keeping Phone Number
- Fios Never Installed in My Complex Despite Nearby Availability
- $30 Fee Added for Upgrading Cell Phones
- Facilitated internet fraud against me by not verifying credit card used for charging
- Billed $167.57 for Fios Service Cancelled a Year Earlier
- Severed Cable Repair Delayed Eleven Days, Tickets Lost
- Fios Order Never Processed After Several Calls
- Verizon Ending Standalone Internet Without Home Phone
- Fake Walmart Gift Card Text Leads to Book Club