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U.S. Bank Reviews & Complaints
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REVIEWS & COMPLAINTS644on USAComplaints · none in last 3 yrs · latest 2014
PHONE1-800-872-2657Customer service
WEBSITEusbank.com
HEADQUARTERSMinneapolis, MN
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 644 historical complaints about U.S. Bank, published between 2001 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Overdraft fees charged despite opting out under new federal law
- Account closed without explanation after $7000 in fraud charges
- Loan modification review demands six months of payments
- Payment arrangement reversed with repossession threat
- Late fees charged on Visa payments made before due date
- Fixed Rate Credit Card Rate Increased After 13 Years
- Early Payoff Fee on RV Loan Despite Dealer Assurance
- Overdraft Fee on Savings After Bank Employee Said None
- Check Cashed Twice and Claim Not Processed
- $500 Penalty Fee for Closing Line of Credit
- Line of Credit Sold as Free, Then Closing Fee Billed
- Payments Returned and Cashed Payment Denied During Loan Modification
- Notice of Foreclosure and Phone Calls Never Answered
- Account Opened With Stolen Social Security Number
- Credit Report Shows $203 Owed on Unbilled Accounts
- Certificate of Deposit Requires Beneficiary's Social Security Number
- RV Loan Payoff Letter Could Not Be Obtained
- Overdraft Fees Continued After Daughter's Account Was Paid Up
- Over $1,900 in Overdraft and Daily Negative Balance Fees
- ATM Dispensed $20 Instead of $40 and Claim Declined