UPS

Complaints & Reviews on USAComplaints

USAComplaints currently maintains 576 historical complaints about UPS, published between 2001 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• Insurance claims over $100 routinely denied through CrawfordPublished Dec 4, 2009 · Historical consumer allegation
• Chest of drawers crushed in shipment and claim passed to StaplesPublished Nov 26, 2009 · Historical consumer allegation
• Crushed antique statue claim stalled while store and main office disagreePublished Nov 23, 2009 · Historical consumer allegation
• Packages out for delivery since December 22 still missing, no depot contactPublished Nov 21, 2009 · Historical consumer allegation
• No help loading rocking chair into car for 35-weeks-pregnant customerPublished Nov 20, 2009 · Historical consumer allegation
• Driver claims existing address does not exist, package sent to distant cityPublished Nov 19, 2009 · Historical consumer allegation
• Packing store charged $2,742 for antiques that arrived smashedPublished Nov 16, 2009 · Historical consumer allegation
• Packages tied to gate 350 feet from home and signature notices ignoredPublished Nov 11, 2009 · Historical consumer allegation
• Delivery driver reported smelling of marijuana, drug testing questionPublished Nov 9, 2009 · Historical consumer allegation
• Second-day delivery took four days and signature package not rescheduledPublished Nov 7, 2009 · Historical consumer allegation
• Corporate headquarters refuses to prosecute imposters posing as couriersPublished Nov 7, 2009 · Historical consumer allegation
• Valuables and photos missing from package, replaced with someone else's itemPublished Nov 3, 2009 · Historical consumer allegation
• Driver skips ringing doorbell and supervisor dismisses complaintPublished Oct 30, 2009 · Historical consumer allegation
• Packages repeatedly not delivered despite directions on package and callsPublished Oct 28, 2009 · Historical consumer allegation
• Adoption paperwork package has no pickup record and may take eight daysPublished Oct 20, 2009 · Historical consumer allegation
• Fragile glass shipments broken and claims never paid after forty yearsPublished Oct 19, 2009 · Historical consumer allegation
• Christmas gift and $128 next-day air package still not deliveredPublished Oct 8, 2009 · Historical consumer allegation
• Heavily packed item arrived smashed and insurance claim refusedPublished Oct 7, 2009 · Historical consumer allegation
• Signature package not delivered after waiting at home all dayPublished Oct 1, 2009 · Historical consumer allegation
• Over 20 calls and no answer on boxes delayed since December 22Published Sep 29, 2009 · Historical consumer allegation