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UPS
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COMPLAINTS576
VERIFIED PHONE1-800-742-5877
LAST CHECKED2026-10-18
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 576 historical complaints about UPS, published between 2001 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Two packages lost and no useful response to lost package claim
- Package still out for delivery after four days
- Driver texting while rolling through stop sign in Austin
- Two unauthorized charges of $684.57 posted to debit card
- Bronx store repeatedly lost packages and refused deliveries
- Pickup arrangement failed after hours of transfers and wasted phone minutes
- Insurance claim denied for damaged dash bezels
- Package left outside door without signature or notice
- Delivered package missing minutes after drop-off and left in view
- Package mistakenly delivered to Williams-Sonoma distribution center across the city
- Package delivered to wrong town and unhelpful customer service
- Parcels left in pouring rain without wrapping were ruined
- Missed deliveries and broken callback promises over several days
- Ham radio parts held six days and pickup refused
- Perishable vet supplies dumped in snow at end of driveway
- Package vanished after terminal scan and claim handled only with shipper
- No delivery notice until final attempt, package returned to sender at Christmas
- Package marked delivered at front door but driver never came
- Packages repeatedly arrive bent, crushed, opened and retaped
- Three packages out for delivery December 22 still undelivered, no phone number