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UPS
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COMPLAINTS576
VERIFIED PHONE1-800-742-5877
LAST CHECKED2026-10-18
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 576 historical complaints about UPS, published between 2001 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Trucks speed down residential street at 55 mph near children
- Film for theater picked up after delivery leaving no copy for showing
- Delivery holds should include franchise stores or disclose limited service
- Driver pounded on door after dark without any greeting
- Shoes marked delivered to porch but never received
- Seven-day delivery of a $25.70 package prompts partial refund request
- Laptop claim closed and representative implied customer was lying
- Package left in fenced yard with large dog arrived dirty and damaged
- Driver claimed signature required after waiver and final attempt missed
- Father's Day gift never delivered despite repeated promises
- Package misdelivered and calls went undocumented so claim could not be filed
- Rude driver insisted address was wrong and customer service blamed customer
- Delivered truck tires arrived wet and soiled with dog waste
- Next Day Air package took over a week and complaint brushed off
- Third package marked delivered but never received
- Freight trucks damaged curb and paving stones and employee threatened harassment charges
- Vintage keyboard destroyed in transit and claim denied over foam thickness
- Lost package leads to signature demand and threat to stop deliveries
- Pickup missed twice and package shipped a day late in Manhattan
- Package on truck two days in a row but never delivered