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TXU Energy Reviews & Complaints
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REVIEWS & COMPLAINTS106on USAComplaints · none in last 3 yrs · latest 2013
WEBSITEtxu.com
HEADQUARTERSIrving, TX
PROFILE CHECKED2026-10-06
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 106 historical complaints about TXU Energy, published between 2003 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Ex-Wife Charged-Off Bill Transferred to Our Account, No Time to Pay
- Confirmation Numbers Given but Requests Missing From System, Billing Mix-Ups
- Meter Reading Jumped 4.8 Times Over Prior Period, Disputed Without Success
- Early Cancellation Fee Added After Plan Change, No Real Bill Assistance
- Month-to-Month Variable Plan Applied Without Customer Confirmation
- July Bill of $847 for 4097 Kilowatts After Years of Normal Usage
- Bill Jumped to $605 With Tampering Fee, Power Cut on Asthmatic Child
- Fixed Rate Promised for Three Years Lasted One Month, Then Rose
- Power Disconnected Days Before Scheduled Move, Told to Wait Two Business Days
- Power Cut With No Warning Over Late Bill, Then $755 Deposit Added
- Commercial Meter Load Demand Reading Errors Led to Disputed $625.54 Charge
- Summer Savings 24 Plan Voided After Company Closed Wrong Account
- Electric Billed in My Name After Move-Out, Account Now on Credit Record
- Power Connected a Day Late by Error, $2800 Out of Pocket
- Five Days of Hold and Misinformation to Move Service to New Meter
- Empty House Billed $468.84 With Spinning Meter, Meter Recalibrated, Bill Upheld
- Average Billing Plan Promised Credit and No Penalties, Bills Far Higher
- Conflicting Bills, Early Cutoff and Two Weeks Without Power, Referred to Oncor
- Power Cut Early Despite Arrangements, Accused of Tampering, Night in the Dark
- Wrongly Billed $77000 Across Duplicate Accounts for Apartment Electricity