Independent profile — not affiliated with TXU Energy
TXU Energy Reviews & Complaints
← Back to the full TXU Energy profile
REVIEWS & COMPLAINTS106on USAComplaints · none in last 3 yrs · latest 2013
WEBSITEtxu.com
HEADQUARTERSIrving, TX
PROFILE CHECKED2026-10-06
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 106 historical complaints about TXU Energy, published between 2003 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Accidental Payment to Former Account Held as Credit, Refund Delayed Weeks
- Estimated Usage, Meter Reader Not Sent, Months of Readjustments
- Bill Three Times Higher Than New Provider, Meter Re-Read Requests Ignored
- Prices Up Sharply, Power Cut in Summer, New Provider Charged Less
- Service Discontinued Before Moving to Florida, Bills and Disconnection Notices Continue
- Estimated Bills Up to $1250 and Altered Online Payment History
- Bills of $400 a Month Disputed, Then $1200 Final Bill After Moving
- Billed for Address Never Lived At, Years of Calls With No Record
- Estimated Bill of $800 Then $1750 After Meter Misread, Power Shut Off
- Unexplained $1,200 Bill With Conflicting Explanations From Agents
- Power Cut After Late Payment and Payment Arrangement Missing From System
- Power Disconnected in Triple-Digit Heat for Bill Only 20 Days Late
- Disconnected After Paying Past Due, Credit Bureau Reporting Despite Agreement
- Duplicate Draft Reversed, Power Shut Off Anyway, Cash and Fax Demands
- Double Billing Followed by Disconnection and $847 in New Charges
- Power Disconnected Again After Payment Made and Confirmation Issued
- Power Cut Over Bill Ten Days Past Grace Period, $751 Reconnect
- Power Cut After Accident, Contradictory Advice and Cash-Only Account Demand
- Extension Denied Because of Late History, Disconnection Threatened
- Monthly Bill Doubled to $230 Then Dropped, Now Rising Again