Independent profile. Not owned, sponsored or endorsed by TXU Energy.
TXU Energy complaint archive, page 2
← Back to the full TXU Energy profile
REVIEWS & COMPLAINTS106on USAComplaints · none in 2023-2026 · latest 2013
WEBSITEtxu.com
HEADQUARTERSIrving, TX
PROFILE CHECKED
Reviews & Complaints on USAComplaints
106 complaints linked to the TXU Energy profile are published on this site (2003-2013). None are from 2023-2026.
- Letter of Credit Refused for Six-Year Customer Moving to Another Provider
- Customer Signed Up Unknowingly, Cancellation Ignored, Service Hooked Up Anyway
- Power Cut Despite Payment, Special Needs Child, Food and Medication Lost
- Prepaid Visa Bonus Card Was Worthless, Months Waiting for Balance Check
- Digital Meter Installed, Bill Nearly Tripled, Meter Test Fee Quoted
- Over $1400 Billed in Two Months for Vacant House With No Usage
- Corrected Balance Jumped to $967.83 After Past Three Months Re-Billed
- Offshore Call Centers Gave Same Runaround on High February Bill
- Winter Bill Higher Than Summer Despite Gas Heat and Little Usage
- Door-to-Door Salesmen Promised Free Switch Back, Cancellation Fees Followed
- Collection Account Placed on Credit Report for Disputed 2003 Guard Light Charge
- $3000 Bill for Six Months After Meter Finally Repaired in December
- Meter Replaced With Digital Meter, Bill Jumped From $31.87 to $180.61
- Unexplained $5.00 Monthly Charge on Bill for Years
- Billed for Apartment Never Lived In, Referred to Debt Collector
- Power Cut Early on Paid Bill, All Food Lost in Four Appliances
- Bill of Rights Promises Free Switch Back but $200 Cancellation Fee Applies
- Hold Times Too Long, Billing Issue Unresolved After Days of Trying
- Phantom Usage Over 4000 kWh Billed in 900 Square Foot Condo
- Cheaper Plan Revealed Only After Five Calls, Customer Service Runaround