TXU Energy Reviews & Complaints

Reviews & Complaints on USAComplaints

USAComplaints currently maintains 106 historical complaints about TXU Energy, published between 2003 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• Account Transfer Refused for Weeks, Confirmation Number Not Recognized, Large Deposit DemandedPublished Jul 16, 2009 · Historical consumer allegation
• Disconnected Without Notice, $300 Deposit Never Credited, Full Balance Auto-DrawnPublished May 27, 2009 · Historical consumer allegation
• Deposit Waiver Reversed After Loan Taken, Letter Says Service RefusedPublished May 8, 2009 · Historical consumer allegation
• Unauthorized $285 Withdrawal From Checking, Investigation Stalled Two MonthsPublished May 3, 2009 · Historical consumer allegation
• Tree Trimmers Cut Out Fence and Left Cattle Loose on Interstate 20Published Apr 20, 2009 · Historical consumer allegation
• Customer Service for Texas Based Company Is in Central America, Bad SupportPublished Apr 20, 2009 · Historical consumer allegation
• Security Deposit Over $200 Not Returned After More Than Three MonthsPublished Mar 26, 2009 · Historical consumer allegation
• Move-Out Bill Jumped to $998 for One Week After Hurricane IkePublished Mar 11, 2009 · Historical consumer allegation
• Scripted Responses and Poor Communication From Customer Service RepsPublished Mar 10, 2009 · Historical consumer allegation
• Back Charge for Claimed Average Billing Savings Sent to CollectionsPublished Mar 4, 2009 · Historical consumer allegation
• Extension Request Denied for Longtime Customer in Financial HardshipPublished Jan 26, 2009 · Historical consumer allegation
• Door-to-Door Salesman Pushed for Social Security Number and Offered $100 VisaPublished Jan 6, 2009 · Historical consumer allegation
• Back-Billed Close to $1,000 After Meter Replaced, Reduced to $500Published Dec 2, 2008 · Historical consumer allegation
• Hurricane Ike Estimated Billing Caught Up Later, $330 Bill for Small ApartmentPublished Dec 1, 2008 · Historical consumer allegation
• Bill Raised After Average Billing Plan Removed, Conflicting Agent PromisesPublished Nov 17, 2008 · Historical consumer allegation
• Signed Up Without Seeing Contract Terms, Cancellation Nearly ImpossiblePublished Nov 16, 2008 · Historical consumer allegation
• Disconnect Fee Removed After Proving No Contract ExistedPublished Nov 12, 2008 · Historical consumer allegation
• Electric Bills Doubled and Tripled After Switching, Meter Never Seen ReadPublished Nov 10, 2008 · Historical consumer allegation
• Cancellation Charge of Nearly $200 for Contract That Had Already EndedPublished Nov 8, 2008 · Historical consumer allegation
• Estimated Bill After Hurricane Ike Outage, Late Fee Despite Agreed Half PaymentPublished Nov 6, 2008 · Historical consumer allegation