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TXU Energy complaint archive, page 3
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REVIEWS & COMPLAINTS106on USAComplaints · none in 2023-2026 · latest 2013
WEBSITEtxu.com
HEADQUARTERSIrving, TX
PROFILE CHECKED
Reviews & Complaints on USAComplaints
106 complaints linked to the TXU Energy profile are published on this site (2003-2013). None are from 2023-2026.
- Account Transfer Refused for Weeks, Confirmation Number Not Recognized, Large Deposit Demanded
- Disconnected Without Notice, $300 Deposit Never Credited, Full Balance Auto-Drawn
- Deposit Waiver Reversed After Loan Taken, Letter Says Service Refused
- Unauthorized $285 Withdrawal From Checking, Investigation Stalled Two Months
- Customer Service for Texas Based Company Is in Central America, Bad Support
- Tree Trimmers Cut Out Fence and Left Cattle Loose on Interstate 20
- Security Deposit Over $200 Not Returned After More Than Three Months
- Move-Out Bill Jumped to $998 for One Week After Hurricane Ike
- Scripted Responses and Poor Communication From Customer Service Reps
- Back Charge for Claimed Average Billing Savings Sent to Collections
- Extension Request Denied for Longtime Customer in Financial Hardship
- Door-to-Door Salesman Pushed for Social Security Number and Offered $100 Visa
- Back-Billed Close to $1,000 After Meter Replaced, Reduced to $500
- Hurricane Ike Estimated Billing Caught Up Later, $330 Bill for Small Apartment
- Bill Raised After Average Billing Plan Removed, Conflicting Agent Promises
- Signed Up Without Seeing Contract Terms, Cancellation Nearly Impossible
- Disconnect Fee Removed After Proving No Contract Existed
- Electric Bills Doubled and Tripled After Switching, Meter Never Seen Read
- Cancellation Charge of Nearly $200 for Contract That Had Already Ended
- Estimated Bill After Hurricane Ike Outage, Late Fee Despite Agreed Half Payment