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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,863 complaints on USAComplaints, including 2 published in the last three years.
- Restocking Fee Charged After Return Label Never Arrived
- Warranty Denied on Water Damaged Razr and No Complaint Email Address
- Charged for International Calls After Reporting Phone Lost
- Contract Falsely Extended and Early Cancellation Fee Reported to Credit
- Four-Line Plan Cancellation Fees of $200 Per Line
- Promised Phone Exchange Every 11 Months Not Honored
- Charged Returned Payment Fee Despite Sufficient Funds
- They won't fix my phone that THEY broke
- Refused Bill Credit for Unsolicited Text Messages
- Ripoff they took an advanced payment from me shut off my phone and refused to give me a refund
- Unauthorized over charges, no customer service!
- Ripoff fraudulent billing unprofessional buisness ethics poor quality and service
- Charged for Unwanted Incoming Text Messages
- Charged Roaming Near Canadian Border and Canada Calling Bill
- Prepaid Number Reassigned After Rep Promised It Would Be Kept
- Unexplained Credit Card Charge and Late Fee Despite Payment
- Dash Software Upgrade Fails With Cox SMTP Server
- Plan Change Misrepresented and Blackberry Never Unlocked
- Account Sent to Collections After Cancelling Service
- Replacement Phone Was Refurbished After Buying New Phone Days Earlier