T-Mobile has the worst customer service, the worst phone service and they are incompetent and rude. I called to complain about being billed for text messages that were sent to me unsolicited, many from T-mobile. They admitted I was right but refused to credit my bill.instead they offered me free minutes. I told I already had 400 minutes a month and never used all my minutes and I preferred they credit my bill.
I was rudely told they would only credit me minutes. I told them to keep their minutes. My contract will soon be up and I will switch to Verizon.
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