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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,863 complaints on USAComplaints, including 2 published in the last three years.
- Rebates Required Original Barcode Already Sent With First Rebate
- Unbelievable, But Not Surprised Dallas Texas
- Former Sales Agent Charged Early Termination Fee on Dealer Line
- Charging consumers, to PAY THEIR BILL!?
- Account Cancelled Without Warning Despite Flex Pay Payment Taken
- Customer Appreciation Rebate Never Received and Early Termination Fee Charged
- Billed for 52 International Calls Never Made During Brazil Trip
- Charged $1,300 in International Calls After Phone Lost at Airport
- Flex Account Balance Drained With No Transaction Detail
- Charged $108 for Alleged Water Damage on Exchanged Motorola Phone
- Texting Could Not Be Blocked, Then $163 Overage on Texting Plan
- Cracked Screen Replacement Required Insurance Plus $100 Fee
- Promised $30 Rebate Denied and Service Reps Rude
- Two-Year Contract Extension Added When Merging Plans
- Poor Coverage, Contract Cancellation Problems and Delayed Rebates
- Multiple Data Phones Failed and Two Cancellation Fees Paid
- Dangerous service!
- Contract Extended Without Authorization After Buying New Phone
- No Service at Home Despite Coverage Map and Termination Fee Refused
- Free Airfare Promotion Form Never Arrived After Contract Upgrade