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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,863 complaints on USAComplaints, including 2 published in the last three years.
- Weak Signal Everywhere Except Home, Contract Not Cancelled
- Unauthorized $78.20 Bank Debit Though I Never Had an Account
- Termination Fee Dispute Over Porting Suspended Number and Family Plan
- Repeated Bogus Text Messages, Customer Service Refused to Block Them
- Unauthorized $65 Debit From Checking Without Having Any Account
- Lost SIM Card, $1,976 in Jamaica Calls and Bill Not Removed
- Defective Handsets, Restocking Fee and Poor Support After Phone Exchanges
- Rude Service, Inaccurate Billing and Poor PDA Coverage
- Terrible overall service!
- Three Final Bills Paid, Then Sent to Collections Years Later
- Phone Rebate Repeatedly Cancelled, Store Quoted Wrong Rebate
- Defective Motorola Phone Repair Tied to Two-Year Contract Extension
- Nokia 6103b Dropped Calls and $200 Contract Exit Fee
- Email Never Worked, Endless Rep Transfers Before Italy Trip
- Callers Hear Out-of-Service Message and $200 Cancellation Demanded
- Number Cut Off After Aunt's Death, Then Billed Early Disconnect Fee
- Coverage Only at Home and $200 Fee to Cancel Contract
- Five Replacement Blackberry Pearls and Refusal to Offer Chosen Phone
- Early Termination Fee After Refusing to Receive Itemized Billing
- Charged $500 After Return of Old Phone Was Not Received