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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,863 complaints on USAComplaints, including 2 published in the last three years.
- Companion Airfare Offer Priced Above Booking Two Tickets Directly
- Signal Improved Greatly After Switch, Coverage Limited to Local Town
- Plan Downgrade Refused, Overcharged Three Months in a Row
- Told Three Lines Qualified With No Deposit, Then Third Line Denied
- Oregon Customer Charged $2.44 State Sales Tax Where None Exists
- Stay away from this horrid company... Bad service, bad warranties
- Horrible - $40 unlimited Plan
- Here are the Secrets - customer service
- Unrequested Charges Added to Bill and Customer Care Refuses to Discuss
- Unwanted Texts From Reassigned Number, Cancellation Takes a Month
- Charged $10 Shipping for Replacement of Defective Product
- Collection Notice Claiming Over $2000 for Account Never Opened
- Upgrade Deal Became $700 Bill, Days of Calls and Dropped Lines
- Ripoff
- Verbal One-Year Extension Disputed After Customer Refused New Contract
- Rebate Checks for Three Phones Still Not Received After Six Months
- Wrong Phone Sent, Return Lost in Mail, Service Disconnected Over Unpaid Bill
- Contract Extended After Billing Fixes, Waived Fee Later Sent to Collections
- Constant Dropped Calls, Plan Change Wiped Blackberry Settings, $200 Termination Fee
- Stolen Phone Abroad Calls Billed Over $1,100, Investigation Refused