Usacomplaints.com » Miscellaneous » Complaint / Review: MetroPCS - Consumer Report. #1021437

Complaint / Review
MetroPCS
Consumer Report

Well, On first of all I bought 2 phones in Metro pcs company with the same rate plans, the offer was 30 dollars with limited internet access. The next day I went to the same store and the person was working in the moment tell me about the plan, that's wasn't good enough and I got an new plan{55 dollars);Couple day after I realized my girlfriend still have the same plan (30 dollars) and working as the same I have. On the day 01/13 i CALLED THE COMPANY COMPLAINT ABOUT, They said I can't have the same plane aI have in the beginning but They offer me another plan (40 dollars). And now my phone works worse. When I try to get into the wed I can't access without get fail or with the same speed than before (30 dollars plan). The point is I lost the plan I have before because the uninformed employee did said the true;Now I have another "better" but working worse only because complaint it about that? May be because I realized the both are the same plan an now they want to punish me with. What a shame Metro! You liar to yours costumer.


Offender: MetroPCS

Country: USA   State: Texas   City: Richardson   ZIP: 75082
Address: 2250 Lakeside Blvd
Phone: 8888638768
Site:

Category: Miscellaneous

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