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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,863 complaints on USAComplaints, including 2 published in the last three years.
- Prepaid Numbers Reassigned and Remaining Minutes Cancelled After Three Months
- Defective Phone, Activation Trouble and 60-Day Credit Wait on Returned Handset
- Metro sucks
- Early Termination Fee of $215 Charged After One-Year Contract Expired
- Rebate Denied Despite Timely Filing, Only Airtime Credit Offered
- Unauthorized $1,350 Taken From Checking After Closing Account Owing $100
- Four Payments Taken During Plan Change While Card Reported Declined
- Sold me a crappy phone with crappy service
- Three Branded Phones Failed in a Row, Replacement Notes Lost
- No contract, but yet they are refusing to refund unused service from a PRE-PAID NO CONTRACT transaction!
- Early Termination Fee Charged After Split Accounts, Promise to Remove It Denied
- $265 Fee Billed After Keeping Old Number When Switching to Sprint
- Prepaid Customer Charged 10 Cents a Minute During Free Air Time Hours
- Metro pcs they are making it hell for me to transfer my number to another company
- Ripped off by Metro PCS Dallas
- Caller ID Shows Wrong Name After Number Change, Contract Release Refused
- Metro PCS blows - samsung r450
- Mail-In Rebates Rejected as Outside Date Due to Wrong Store Forms
- Promised No Activation Fee, Then Billed US$140 Activation Fee
- Defective Phone Replaced Only With Scratched Refurbished Unit, $400 Cancellation Fee