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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,863 complaints on USAComplaints, including 2 published in the last three years.
- Do not use MetroPCS! The service is horrible. They lie to you. They put me through pure hell
- Unreliable Home Phone Service and Threatening Executive Response Calls
- Bills Continue After Final Payment and Account Closure
- Customer service
- Metro PCS Pre-paid or Contract? Together we can start class action!
- Refused to Move Payment Date After Hurricane Ike
- Unwanted Incoming Texts From Strangers Charged After Signing Up
- Rebate Promised Within a Month Still Missing, $18 Contract Renewal Fee
- Deceptive marketing practice, refusal to honor contact, nasty rude sales people
- Store Clerk Threatened Customer Over Broken Phone, Company Took No Action
- Dropped Calls, Emergency-Only Messages and No Tower Until Next Year
- Samsung Behold Email Feature Removed After System Upgrade, Data Plan Pushed
- Unlimited Text Package Excludes Blackberry Instant Messaging Without $34.95 Data Plan
- Company didn't send phone, still charged & wants termination fee
- Samsung Black Stripe Battery Failed in Three Months, Warranty Excludes Battery
- Employee Confirms Pressure to Add Features, Rejected Rebates and Warranty Issues
- Ripped off by so called family plan
- Third Dash Phone Broken, Store Sent Customer Away Without a Phone
- Are crooks who have horrible customer service!
- Replacement of Failed Prepaid Phone Denied, Warranty Voided by Second Number