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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,863 complaints on USAComplaints, including 2 published in the last three years.
- Dropped Calls and No Signal but Contract Requires Full Payment
- Rebate Delay, Shipping Charge for Unneeded Replacement and Minutes Cutoff
- SSN Demanded as Password and Billing Access Blocked
- Refund Promised Repeatedly but Never Received After Account Closure
- Exorbitant Message Overage Fee After Online Plan Increase
- Disgusted!
- Military Hold Not Set Up During Deployment, Billing Went to Collections
- Charged $90.98 for Free Flight Never Received and No Follow Up
- Former Richmond Call Center Employee Describes Wrongful Terminations
- Paying for Two Phone Lines With Only One Working Phone
- Little or No Coverage in Phoenix and Poor Customer Service
- Repeated Wi-Fi Phone Failures and Poor Coverage at Home
- Free Flight Promotion Phone Line Busy All Day, 61 Minutes on Hold
- Refused to Credit Account for Returned Phone
- Omg - samsung
- Not metro pcs but metro piece of s
- Sidekick Charging Port Defective After One Year, Replacement Refused
- They advertised one price and chsrged me a higher one and they sold me a used phone as new
- Unauthorized Enrollment in EasyPay and Illegal Appropriation of Credit Card Information