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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,863 complaints on USAComplaints, including 2 published in the last three years.
- Flex Pay Customer Moved to Post Pay Plan and Cannot Switch Back
- Over an Hour on Hold to Reach Customer Service
- Returned Phone Billed as Having Damaged Screen
- Unlimited Internet Plan Throttled After Reaching Data Cap
- Faulty G1 Replaced Twice, Then Pushed to Extend Contract
- Sold me a computer stolen from the police department & they're not even authorized to sell computers
- Wrong Memory Card Advice and Repeated Phone Problems
- Prepaid Plan Upgrade Left Customer Without Internet Access
- Terminated While on FMLA After Filing Workers Comp Claim
- Early Termination Fee Charged After Contract Wrongly Renewed
- Paid in Advance for Upgraded Services That Stopped Working Completely
- Roaming Charges Over 80 Dollars and Manager Notes Missing From Account
- Cancellation Fee Charged After Moving to Area Without Coverage
- I will never be a custome
- Defective Phone Replacement and Overcharged Installment Payments
- Service Disconnected Despite Paid-In-Full Receipt
- Ebate
- Do not use! - $50 unlimited smart phone
- Paid for Data Plan but Services Not Added for Days
- Refurbished Prepaid Phone Order Repeatedly Declined Without Reason