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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,863 complaints on USAComplaints, including 2 published in the last three years.
- Employer Discount for Friend Refused and Executive Ignores Emails
- Told I Won an iPad, Entered Card for Surveys, Nothing Received
- Replacement Phone Not Premium and Free 4G Upgrade Promise Broken
- Promised 100 Dollar Rebate Denied and Transcript Review Lost
- No customer service
- Customer service
- Flex Pay Department Denies Full Phone Payment and Refuses Refund
- Customer Service
- Long Hold Times and Repeated Overbilling After Eight Years
- Hours on Hold and Store Unable to Reach Customer Service
- Phone Payoff Misinformation and Delayed 300 Dollar Refund
- Sold Unneeded SIM Card and Refused Refund of 30 Dollars
- No incoming calls
- Employees Heard Laughing at Customers During Rebate Call
- Two Unauthorized 9.99 Subscription Renewals on Prepaid Account
- Unauthorized 9.99 Subscription Charge Taken From Prepaid Balance
- Unknown 9.99 Monthly Charge on Bill From Third Party
- The Worst Network and Customer Service I've Ever had. I'd rather pay $100/month than get 50% service for 50% of the price
- Billed Another 104 Dollars After Paying Full Termination Amount
- Text Offering Free Six Flags Tickets Link Shows Error, Considered Scam