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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,863 complaints on USAComplaints, including 2 published in the last three years.
- Charged 200 Dollar Termination Fee After Months of Poor Service
- Repeated Samsung Vibrant Exchanges and Locked Out of Call Center
- Poor service
- Gift Card Promises Not Honored and Higher Monthly Bill on Four Phones
- Refund of 300 Dollars Never Received After Returning Phone to Store
- Kiosk Free Phone Upgrade Led to Extra Charges and Denied Rebate
- Text Message Scam Promising Money Through Western Union
- Horrible customer service
- Paid $300 for Android Phone That Cannot Be Used on Another Carrier
- Free Phone Shipping and Mobile TV Charges Never Removed From Bill
- 200 Dollar Early Cancellation Fee Per Line After Two Months
- Family Plan Switch Restarted Contract and Caused Wrongful Suspension
- Data roaming charges when phone was off
- Roaming Charges Applied to Unanswered Calls in Canada
- Two Returned Nokia Phones Lost After Wrong Return Address Given
- Windows Phone Bought for WiFi Would Not Work, Exchange Refused
- Samsung Vibrant Reset Without Warning and Damaged Case Not Covered
- They stole my money!
- Metro pcs reviews - Complaint
- 20 Dollar Fee Charged to Replace Defective Phone Under Warranty