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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,863 complaints on USAComplaints, including 2 published in the last three years.
- Pay for new phone get one used
- Charged Multiple Times for Prepaid Phone Order Under Verification Hold
- Dell Streak Tablet Failed for Months and Cancellation Fee Demanded
- Phone Replacement Cost and Repeated Overage Bills for Unused Minutes
- Advertised Two-Phone Plan Only for New Customers, Told to Cancel Service
- Billed Twice for 60.92 After Switching Service to Verizon
- Insurance Replacement Phone Had Far Less Memory Than Original
- Store Manager Called Me After Dispute and Threatened Police
- Defective Garmin Android Phone and Only a Flip Phone Loaner Offered
- Employer Discount Refused Unless Friend Agrees to New Contract
- Callers Cannot Hear Me and Phone Menu Keeps Hanging Up
- Billed 1,182 Dollars for Two Days of Data Roaming in Canada
- Billed Full Month After Porting Number Out With Five Days Used
- Service Disconnected Without Authorization and Billed 62 Dollars
- Charged Past Due Balance After Paying 200 Dollars to Cancel Contract
- Unrequested Insurance Still Billed and Credit Limited to 60 Days
- HTC My Touch 4G Order Delayed a Week With Conflicting Answers
- Welchs. I bought 6 phones in 3 years, 240 dollars in rebates! I got 40 lousy bucks! And still my phone is busted
- Metro PCS Coverage Misrepresented - Return Policy and Customer Service
- No Reception at Home, Long Holds and 400 Dollar Cancellation Fee