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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,863 complaints on USAComplaints, including 2 published in the last three years.
- Promised 47 Dollar Flat Rate for Two Years but Still Billed 57
- New Replacement Phone Fried on First Charge
- Told Debit Card Payments Returned and Forced Into New Account
- Phone Scam Demanding 100 Dollars to Release a 30,000 Dollar Prize
- Phone Returned From Warranty Repair Without Battery or Accessories
- Plan Change Mix-Up Left Mother and Daughter Without Phone Number
- Metro PCS didnt give the $49.00 discount they advertized on thier website
- Phone Stolen in Hospital and Contract Break Fee Charged
- No Coverage at Home for a Year and New Reconnection Fees Added
- Charged 300 Dollars for Water Damage on Insured Phone
- Cell Phone Service Lost for Over a Month but Still Being Charged
- Phone and Tablet Fail in Area and Remorse Window Expired
- Phone Return Refused After One Hour of Talk Time
- Call Assist Software Interferes With Reaching Customer Service Safely
- New Android Phone 2011 review
- Rediculos!
- Partial Fee Added to Bill and 20 Dollar Reconnection Fee Per Line
- The person that sold me the phone when putting in the memory chip destroyed the door to the phone and the pins, i have a heart condition and that phone is my only life line, they want me to have to wai
- Defective Phones and Dropped Calls With No Response
- Wrong Return Instructions After Phone Upgrade and Plan Changed