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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,863 complaints on USAComplaints, including 2 published in the last three years.
- Unrequested data service added, billed without proof of use
- Loyal ten-year customer treated badly over phone insurance claim
- Support unreachable by phone, email or chat
- Lousy service - customer service
- Internet plan turned on without my approval, refused $100 refund
- Replacement phone never arrived after return
- Never received $100 airtime card refund after return
- Will not release family from contract despite no coverage at home
- Excessive internet charges and $79.70 taken despite promised credit
- Sold a used phone as new, rebate then denied
- Overcharged repeatedly and hours spent fixing bills
- Collecting my money while I have no service in my home
- Text Offered Walmart Gift Card Code Then Survey Filled Out
- Charged $400 after two-year contract expired
- Metro pcs poor quality review - Unlimited International
- Unexpected $100 internet charges and $200 per line cancellation fee
- Dropped calls and no service, $400 cancellation fee
- Purchased a phone 8/26, returned it on 9/1 (with 7 days) now they won't give me my $100.00 return. I had NO service in my area, so I had NO time on it. I can't call them they don't have a #, I went th
- Blackberry Does Not Run iPod Apps and Plan Rose $20
- Told no payment due until July, then billed $38