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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,863 complaints on USAComplaints, including 2 published in the last three years.
- Hidden Charges Added to Bill and Two-Year Extension Forced With New Phone
- Plan Switched Without Notice, Overage Charges in Collection for Seven Years
- Fraudulent Contract Renewal and Unlimited Plan Not Applied to Third Line
- Rebate Ripoff
- Mentally Disabled Mother Talked Into Two-Year Extension on Four Old Phones
- Samsung Admire Phone Has Calling and Texting Problems, Refund Refused
- Promised Free Texting and Virginia Number Never Delivered, Billed for New Contract
- Rebate Card Only $50 Not $100, Company Demands Removed Promo Screenshot
- Metro PCS is doing really bad!
- Account Numbers and Passwords Kept and Re-Entered by Agents
- Being Charged for Damaged Device Not Received After 7 Months
- Customer Service Only Talks to You When You Are Buying Something
- Rep Refused to Change Free Phone Order Placed the Previous Night
- Given Conflicting Return Policy Information, Manager Called Me a Liar
- Early Termination Fee Not Waived Despite No Service Where I Live
- Disconnected before due date while I was out of state
- Free Comet Phone Showed Emergency Calls Only After Two Months
- Premium Rate Text Messages From 11111 Cannot Be Stopped
- Defective Phone Replaced Once Still Failing and Warranty Fee Asked
- Cheating me of service at the end of each month - $40 unlimited Plan