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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,863 complaints on USAComplaints, including 2 published in the last three years.
- The sell representive told me to come back a month later to get a new phone i never got they sold me a damage phone two days after i brought the phone is was givving me problems n they just sent me ho
- Returned Phones Lost, Charged $837 Despite Repeated Calls Over Months
- Commercials
- Rebate scam
- Charged $200 Early Cancellation Fee Despite 12 Years Without Late Payment
- Burglary
- Home Phone Loses Dial Tone Several Times a Day, Technician Refused
- Very poor service
- Hrs on phone no service-total waste of time - $40 unlimited Plan
- Charged Activation Fee and Usage on Returned Unopened Phone and Cancelled Line
- Charged $500 for Mobile-to-Mobile Minutes, Billing Cycle Closed So No Adjustment
- Commercials
- Four Replacement Galaxy S Phones Defective, Refused New Phone Without New Contract
- Turned off my phone and my bill is paid up until 3/27 Internet
- Billing Dispute Sent to Collections, Rude Representatives and Unclear Charges
- Phone Cut Off After Bill Paid, Then $0.00 Payment Demanded
- The worst, deplorable, countless complaints from friends and family ever they should be kick off the airwaves!
- Charged for Two ClickGen Calls Never Made
- Outstanding Balances Appeared on Prepaid Account, Service Interrupted for Terminally Ill Customer
- Repaired Phone Never Returned Two Months After Shipping It In