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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,863 complaints on USAComplaints, including 2 published in the last three years.
- Sold me phone/activation fee/and monthly plan. Phone broke 4 days later and no warranty, said no ins./none offered at purchase
- Text message claiming free $1,000 gift card is fake
- Extra Web Access Charges Every Few Months Despite Blocks Requested
- Poor customer service - Return Policy and Customer Service
- Click Gen Charges of $9.99 Twice, Supervisor Credited Only $20 After Dispute
- Charged $400 in ETFs After Cancelling Over Contract Change, Waiver Refused
- Overbilled Over $50 Monthly for a Year, Senior Customer Says
- Told Credit Would Follow Returned Defective Phone, Then Denied After 60 Days
- Excellent
- Agent Changed Plan Without Agreement, Bill Over $200 and Disconnection Threat
- Repeated Unauthorized Monthly Charges From True Digit Third-Party Billing
- Paid Phone Price Twice After Agreeing Deal With Royalty Department Manager
- No Coverage After Ordering Two Phones, Cannot Leave Contract Without $500
- Scam
- Htc phones - HTC phone
- Lost all contacts on phone and cannot re-add them
- Lost contacts cannot be restored on phone
- Phone
- Why Metro PCS sell poor performance services. - metro
- Metro pcs I bought a phone - metro pcs and a to z wireless