Independent profile — not affiliated with T-Mobile
T-Mobile Reviews & Complaints
← Back to the full T-Mobile profile
REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,863 complaints on USAComplaints, including 2 published in the last three years.
- Charges for Unneeded Services Attempted Every Three to Four Months
- Between no cell phone or Metro Pcs, go without a cell phone for your Own good. - Samsung Cell Phone Products, Kyocera Cell Phone Products
- Metro PCS Customer Service and Cell phones - Samsung 1220 Code
- Unethical business practice - Metro PC cell phone
- Metro PC new phones are really used phones - Metro PC selling used phones as a new one
- Request to Cancel Order and Restore Original Plan - Sensation 4G
- Five Phones in Four Months Failed, Service Worse Than AT&T
- Misled About Plan Switch, Had to Buy New Activation Kit and Number
- Service Unavailable at New Home but $400 Fee Demanded to Leave Contract
- Text sent link to claim $1000 gift card
- Charged Full Month Final Bill After Porting Number to Sprint
- Bad service no one cares or knows there job or how to fix anything
- Text claimed gift card win but website was blank
- Data Stick Has No Service Anywhere, Refused Release From 24-Month Contract
- No Signal After Relocating, Contract Not Released and $400 Fee to Change
- Prepaid card rebate rejected over claimed late postmark
- Autopay account deleted repeatedly and service shut off twice
- Ecieved a used phone
- Charged Over $2,000 for Internet Card Data in Two Months
- Autopay not working and phone service suspended