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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,863 complaints on USAComplaints, including 2 published in the last three years.
- Refund Refused Within Seven Day Window After Switching Carriers
- Promo Order Blocked by Outage, Then Passed Between Reps and Cancelled
- No Service Downtown and at Concerts Despite Resets and New SIM Card
- Speedy Link Wireless 16012031
- I NEED MY PHONE ON!" - $50 unlimited smart phone
- Metro PCS Dealer Sale - Phone does not turn on. - Metro P
- Customer service - lg esteem
- Activating a Phone from Assurion - customer service
- Rep Offered Trial Data Add-On, Contract Extended to 2014 Without Authorization
- Poor service/product - Complaint
- $100 mail-in rebate refused, then only $30 offered
- Phone problems, service cut off after bill paid early
- Double Billing for 15 Days After Contract Change, Blocked Texts Still Charged
- Spotty Coverage Despite Advertised Map, Cancelled and Billed $650 With No Breakdown
- Bogus Charge From motime.com, Told It Was Not Their Problem
- Agreed $120 Migration Fee Became $243 Collections Demand After Plan Switch
- Two Unexplained $9.99 Charges Appeared on Account
- Text Charges Despite No-Text Contract and Contract Extended by Minutes Change
- Reports iPhone 4S taken by somebody
- Unlimited Data Plan Advertised but Slowed After One Netflix Movie