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Sony (Sony Electronics) Reviews & Complaints
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REVIEWS & COMPLAINTS229on USAComplaints · none in last 3 yrs · latest 2014
PHONE1-800-249-7669Sony customer support
WEBSITEelectronics.sony.com
HEADQUARTERSSan Diego, CA
PROFILE CHECKED2026-11-02
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 229 historical complaints about Sony (Sony Electronics), published between 1999 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Home Share Speaker Missing AC Adapter and Wrong Part Sent
- New Sony Vaio Crashed Within a Week and Would Not Boot
- Bravia LCD Screen Failed After Three Years, No Warranty Coverage
- Vaio Laptop Broke Five Times in Two Years, Repairs Unreliable
- Rewards Points Taken and Items Never Delivered Before Christmas
- Blu-ray Player Laser Failed and Digital Copy Codes Invalid
- 52 Inch LCD TV Failed After Two Months, Repair Quoted $1900
- Refund Reduced by $300 Restocking Fee After Laptop Return
- Service Center Failed to Fix Laptop Fan After Complaint
- Refused Repair Under Extended Warranty for Defective LCD TV
- 50 inch plasma TV developed a stripe right after warranty expired
- Sony camera bought on eBay not under warranty despite being told it was
- Dead Blu-ray player and warranty replacement requires paying shipping
- TV shows green power light but no picture or sound after three years
- Consumer Report
- Optic block failure on Grand Wega TV and Sony offered refurbished replacement
- Replacement TV promised but story changes with every support call
- Laptop finish not as shown online and refund withheld after return
- Managers accused of theft over returns to force terminations
- Sony wants entire home theater system shipped for one broken speaker